Saas

Salesforce didn’t just decide to add AI features. It found itself staring down an existential threat — and decided to charge toward it. The company that spent three decades building the definitive enterprise CRM platform is now betting its future on a technology that, if it works as advertised, could make the platform itself unnecessary. That’s the uncomfortable paradox sitting at the heart of Salesforce’s Agentforce play, and it’s why the company’s current strategic moment is being watched far beyond its own customer base. ...

For years, the mainstream conversation about AI risk was dominated by alignment theorists, existential philosophers, and competing visions of superintelligence. The risks being modeled were abstract and long-horizon. Now something has shifted. Citrini Research — a financial analysis firm, not an AI safety lab — has published a scenario in which AI-driven automation triggers a self-reinforcing economic downturn within two years. Unemployment doubles. Stock markets fall by more than a third. Not from a rogue superintelligence, but from a very ordinary feedback loop playing out across corporate spreadsheets and quarterly earnings calls. ...